Privacy Policy

At Prasar Metal Pvt. Ltd., we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the information you provide when using our website.

1. Information We Collect

When you use our website and services, we may collect the following information:

Personal details: Name, phone number, email address, delivery address.
Account information: Username and password.
Order details: Products purchased, payment method, and delivery preferences.
Technical data: Browser type, device information, and IP address.

2. How We Use Your Information

We use your information to:

Process and deliver your orders.
Communicate with you about your orders, deliveries, and returns.
Improve our website and services.
Respond to your inquiries and provide customer support.
Send important updates or information related to your orders.

We do not sell, rent, or share your personal information with third parties, except when required by law or for essential delivery and payment services.

3. Payment and Security

Payments on our website can be made through QR code/bank transfer or cash on delivery.
We do not store your bank account or card details on our website.
We use secure connections (SSL) to protect your data during transmission.

4. Cookies

Our website may use cookies to:

Remember your login details and preferences.
Help us understand how you use our website to improve your experience.
You can disable cookies through your browser settings, but some features of the site may not work properly.

5. Access and Updates

You can log into your account at any time to:

View or update your personal information.
Change your password.
If you wish to delete your account or need help updating your details, please contact us.

6. Third-Party Services

We may use third-party service providers (e.g., transport and delivery services) to fulfill orders. These providers only receive the necessary information to complete their work and are required to protect your data.

7. Data Retention

We keep your personal information for as long as needed to:

Provide services to you.
Comply with legal, tax, or regulatory requirements.

8. Changes to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page, and significant updates will be communicated to you.

9. Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at:

📍 Prasar Metal Pvt. Ltd.
Kawasoti-02, Nawalparasi (East), Nepal
📞 Phone: +9779857041905
📧 Email: contact@prasarmetal.com.np